Return Policy

Return & Refund Policy

ALL discounted items are final sale, we don’t take returns on these items. Other clothing items can be sent back within 30 days for a full refund or exchange as long as they have not been used, stained or damaged. They must also still have the original tags and packaging. You are responsible for the shipping costs associated with sending the item back. All refunds will be applied to the credit card you used to make the purchase.

Hardware & Seatposts can be sent back within 30 days of purchase for a full refund or exchange. If you’ve already installed and used your hardware or seatpost and are not satisfied with it or it doesn’t fit, we’ll still take it back for a full refund or exchange! Just call us and tell us what’s up. We’re happy to work with you. Seatposts have a limited 5 year warranty after the 30 day period. Sometimes things break, that’s just the way it is. We do our best to source the highest quality materials to make our seatposts. If the seatpost has lasted 5 years or more we consider it a worthy purchase. Anything less than that, we’ll offer repair or replacement dependent upon the damage. We require return of the old seatpost in order to replace or repair it it. We also require you to for all shipping costs related to the warranty. If it has been more than 5 years we may be able to offer a discount on a new seatpost depending on the circumstances. We realize there is no one solution for every problem so we use our discretion and take warranty claims on a case by case basis. Questions? Feel free to call or email and ask us.

Your happiness and satisfaction with our products is very important to us. If there is anything about our products or policies that you are not happy with please contact us and we can talk about it.

If you have any questions, please call us at (970) 879-8484

Our Refund & return policy is subject to change without notice.

Please send any returns to the below address. Please note, USPS will not deliver to our physical address, you must send to our PO box if using USPS.

If using Fed Ex or UPS:
Bingham Built Inc. DBA Kent Eriksen Cycles
1136 Yampa St.
Steamboat Springs, CO 80487

If using USPS:
Bingham Built Inc. DBA Kent Eriksen Cycles
PO Box 773001
Steamboat Springs, CO 80477

Thank you for your support of Bingham Built and Kent Eriksen Cycles.